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We typically respond within 24 hours on business days.
Help Articles
Short, direct answers to the most common questions — Plaid, billing, data privacy, and more.
Help Articles
Canonical answers to common questions — Plaid security, data deletion, refunds, and more.
FAQ
Common questions about your account, billing, data security, and features — see the answers below.
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Common questions
Answers to the things people ask most
From data security to billing — here's the detail behind how PeakWorth works.
Yes. All connections use TLS/HTTPS encryption. We use HTTP-only secure cookies, bcrypt password hashing, server-side session management, and security headers (HSTS, X-Frame-Options, X-Content-Type-Options). Login and registration are protected by rate limiting against brute-force attacks. We never share your data with advertisers. Before sending financial context to Anthropic, our AI provider, PeakWorth removes direct identifiers such as your name, email address and account numbers — the provider receives only the financial context needed to generate the response, along with the message you submit.
Yes. You can view and manage your financial profile from the Account page at any time.
You can cancel anytime from the Account & Settings page. Your access continues until the end of the current billing period.
Your data remains accessible in read-only mode on the Starter plan. You can request full account deletion by contacting support.
We offer a 14-day free trial so you can evaluate the Service risk-free. After that, subscriptions are non-refundable for partial periods, but you can cancel anytime.