Help Center
Plain-language answers
- Help Center
Is it safe to connect my bank with Plaid?
How PeakWorth uses Plaid, what we can and cannot see, and what happens if you disconnect.
How is my net worth calculated?
Assets minus liabilities, in plain English, plus how manual entries and Plaid balances combine.
How do I cancel my subscription?
Self-serve cancellation steps, what happens to your data, and how to come back later.
Refunds
When we issue refunds, how long they take, and how to request one.
Exporting and deleting your data
How to download a copy of everything we have on you, and how to permanently delete your account.
Contacting support
How to reach a human, what to include, and our response-time SLA.
Common Plaid errors and how to re-authenticate
The five errors you'll actually see, what each means, and how to fix it without losing your history.
Can't find what you need? Email support.
Need to talk to a human?
We reply within 1 U.S. business day.
Educational projections only — not financial, tax, or legal advice. Consult a licensed professional before major decisions. Read full disclosures