What a robo-advisor genuinely does well
Betterment and Wealthfront solved a real problem: most people shouldn't hand-pick funds or rebalance by hand. For ~0.25%/yr they auto-build a diversified, low-cost index portfolio, rebalance it, reinvest dividends, and run tax-loss harvesting in taxable accounts. If your question is 'who should manage the money,' a robo-advisor is a great at that for a fraction of a 1% human-advisor fee.
For a hands-off investor who just wants money invested sensibly and left alone, that's a legitimately good deal — and far cheaper than the traditional AUM advisor model.
